"I've worked alongside Leland as a lead in Tech Fleet and have watched him grow into a leader of people, and a product development expert. Leland jumped right into the work on teams and built experience through product strategy work. Pretty soon he started leading teams to success in all kinds of work in the community. Leland has a great ability to refine clarity out of chaos and unknowns, and hold teams accountable to outcomes even when they shift. He's built entire product team processes from the ground up on teams that form task forces to complete temporary work. At the center of it, Leland has great empathy as a user-centered product manager who can help build and scale product operations for teams."